Typing personal info

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  tamicatn · Member · Feb 25, 2017 at 12:07 am

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  We are trying to sign up, and the curser keeps jumping to the phone # box. Trying to input the personal information is not working correctly at all!! This is extremely frustrating!

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Feb 25, 2017 at 12:10 am

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  I have never been asked for anything other than a valid email address at registration. I have no idea why a phone number would be required at all for any reason.

  I will type modlook into the sidebar tags on this thread for a Staff follow-up. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Also subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

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  gemmacevans · Member · Feb 27, 2017 at 9:09 am

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  Hi there,

  We are trying to sign up, and the curser keeps jumping to the phone # box.

  What are you trying to sign up for? Is it another WordPress.com account or are you trying to purchase an upgrade?

  Once I have that information, I’ll look into this for you.