typo in my domain purchase

• 

  fgherbert · Member · Jan 5, 2013 at 11:11 pm

  • Copy link
  • Add topic to favorites

  I wished to purchase http://fherbert.com; however, the new domain reads: fhebert.com—no doubt a typo made my me. How can I recover?
  Thanks, F Herbert

  The blog I need help with is: (visible only to logged in users)

• 

  timethief · Member · Jan 5, 2013 at 11:13 pm

  • Copy link

  You cannot edit any URL. You have to claim a refund and start all over again.

  WordPress.com provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers. Provided you are logged in under the same username account that purchased the upgrades, you can request a refund yourself directly from the Store section of your Dashboard
  http://en.support.wordpress.com/upgrades/#refunds

  Note: It takes from 1 – 2 weeks for the refund to be received.

• 

  fgherbert · Member · Jan 6, 2013 at 12:01 am

  • Copy link

  Thanks for your quick response. I interpret it to mean that I do not qualify for a refund because it was a domain registration.
  I will purchase another, more suitable domain name. How do I get rid of the domain name that I typed wrong?
  Thanks for your assistance to this 84 year old dummy.

• 

  fgherbert · Member · Jan 6, 2013 at 12:16 am

  • Copy link

  I worked the domain management and have registered with proper spelling and cancelled wrong domain name. All may be well.
  Fred

• 

  timethief · Member · Jan 6, 2013 at 1:14 am

  • Copy link

  I surely hope it is and have tagged this thread for a Staff follow-up to be sure.

• 

  zandyring · Staff · Jan 8, 2013 at 9:37 pm

  • Copy link

  Hi Fred,

  I do see the incorrect domain name still associated with your account. If you give me permission, I’d be glad to remove that for you. Just say the word!

  Cheers!

• 

  fgherbert · Member · Jan 8, 2013 at 9:45 pm

  • Copy link

  Thanks—-please remove the incorrect domain name—-can you make me happy by refunding the money I paid for it?

  Fred

• 

  zandyring · Staff · Jan 9, 2013 at 4:41 pm

  • Copy link

  Hi Fred,

  I went ahead and removed this and refunded you. I don’t know if that will make you happy, but I am certainly willing to try! :)

  It can take up to 7 days for you to see the charge reversed on your bank statement. It usually takes less time than that, however.

  Cheers!

• 

  fgherbert · Member · Jan 9, 2013 at 5:55 pm

  • Copy link

  Thanks, zandyring, now I know why they call you a Happiness Engineer.
  Cheers right back to you.

  Fred

• 

  zandyring · Staff · Jan 10, 2013 at 3:45 pm

  • Copy link

  Thank you for the kind words!