UK not US

  • Unknown's avatar
    bookedproinfo · Member ·

    Hello. I’m wondering if you can offer some advice. My website reckons that it is USA based whereas I am in the UK, creating it in England. This means that WooCommerce are adding extra fees to my site when purchases are made. How do I change my website to be UK based? Will I need to do this through purchasing a domain, as I don’t have one yet? Thanks.

    WP.com: Unknown
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to moderators and staff)

  • staff-blorbo · Staff ·

    Hi there,

    Please contact WooCommerce support directly for help with their plugin. The forum you’re posting in now is for the hosting provider, WordPress.com, and we can only help with sites that are hosted on our servers.

    If you’re using the free version of WooCommerce you can post in their community forum, here:

    https://wordpress.org/support/plugin/woocommerce/

    Or if you’re using any premium or payment gateway add-on downloaded from WooCommerce.com you can reach live chat and email support here:

    https://woocommerce.com/my-account/create-a-ticket/

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