UK vs US account and billing

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  sandracbl · Member · Nov 21, 2020 at 6:21 pm

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  Hi,

  I moved to the UK for a few years but I returned to the US 1 year ago. My account seems to be linked to the pound currency, and every time I try to upgrade a plan or acquire a service it charges the bill in pounds, Is there a way to change to the US currency or set my current location to fix this?

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  kokkieh · Staff · Nov 21, 2020 at 7:12 pm

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  Hi there,

  I’ve updated your account currency to USD.

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  thatguytimm · Member · Dec 15, 2020 at 1:23 am

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  Hi,
  I have a similar issue where I moved back to the US from Europe and now need help getting the billing currency changed to USD before I renew my plan. Thanks for you help!

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  staff-totoro · Staff · Dec 15, 2020 at 1:54 am

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  Hi @thatguytimm you are all set. Prices for upgrades and renewals should be in USD now. Hope this helps!

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  spsicora · Member · Jan 4, 2021 at 5:09 am

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  Hello! I also have the same issue. I lived in Scotland and moved back to the US last year. I need my billing currency changed to USD as well, if possible.
  Thank you!

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  kokkieh · Staff · Jan 4, 2021 at 5:44 am

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  @spsicora, done :)

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  spsicora · Member · Jan 4, 2021 at 5:47 am

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  Thank you!