Ultimate member
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Hello
I recently installed Ultimate Member and I have run into an issue. The issue is that when someone scrolls to leave a comment (the linked page is the only one currently open for comments) they see the text:
“You must be logged in to post a comment.”
When clicking this text it takes them to the Word Press login screen, and not Ultimate Member.
How do I rectify this please? And please note I am an amateur user so I might need this spelt out to me
WP.com: Yes
Correct account: YesThe blog I need help with is: (visible only to logged in users)
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Hi there,
The only sites I see on your @nidalzd WordPress.com account when I check on our end are listed here:
– nidal788302329.wordpress.com
We do not offer plugins on sites that use the “wordpress.com” address so it’s not possible to install Ultimate Member on that site. Is it possible you created your site under a different login? Is it the case that you are using another provider like GoDaddy, Bluehost, Hostgator, etc. instead? What is the URL of the site you are needing help with?
Happy to check in our system so we can take a closer look.
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thats not the website im using the woocommerce on , i have a website hosted so help me with the question
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Hello there,
Are you able to confirm the URL of the website that you need assistance with please?
“You must be logged in to post a comment.”
It’s possible that Ultimate Member has imposed or has defaulted some user permissions upon installation.
You would need to check with the plugin developers if this is the case.
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