un-map domain name
-
Hi there,
Kindly help me to un-map my domain name http://www.petersomuah.com. I’m trying all posibilities but I can’t, thanks for your help!
I don’t have a site linked to this WordPress.com account
-
Hi there,
That domain was registered through us and you canceled it yesterday. This caused the domain to be parked and it no longer resolves.
Is this what your want or do you want to use that domain with some other site?
-
-
Hi,
Because you canceled the purchase and had your payment refunded, in order to regain control of petersomuah.com you will need to repurchase it from us. We would need to send you a manual payment request to your email address and once paid, we will be able to restore the domain to your account. You will then be able to use it with another webhost.
Will that work for you?
-
Hi
Yes that will work for me. Kindly send me the manual payment request through my email.
-
Hi there,
After a closer look, I see we only issued a partial refund (€30) instead of the total €48 of your initial purchase. This is because domains have a shorter refund period than our plans do.
The good news is that you made your cancellation after the refund period for your domain had passed, so you do not need to pay for it again to reactivate it. Instead, I have set your domain to active status, and you can see it under your account here:
https://wordpress.com/me/purchases/Hope that helps. Please let us know if you have any more questions.
-
- The topic ‘un-map domain name’ is closed to new replies.
WordPress.com Forums 