Unable t receive ICANN email verification.

  • Unknown's avatar
    dyonegems · Member ·

    hi,
    My website domain is http://www.dyone.in
    it stopped working.
    on backend it was showing you must respond to icann email to verify your
    email address or your domain will stop working. i tried to resend the
    email. but i am unable to receive it. there is noting in inbox or spam.please help

    WP.com: Yes
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    dragstor · Member ·

    Hi there! 👋🏼

    My website domain is http://www.dyone.in
    it stopped working.
    on backend it was showing you must respond to icann email to verify your
    email address or your domain will stop working. i tried to resend the
    email. but i am unable to receive it. there is noting in inbox or spam.please help

    I’ve notified the domains team, who’ll check the issue immediately.

    We’ll let you know once this is addressed 😊

  • supernovia · Staff ·

    Hi @dyonegems, can you check for those verification emails now?

  • deancroyal · Staff ·

    @dyonegems I’m seeing the domain as successfully verified – yay! If you see otherwise on your side of things, can you let us know?

  • Unknown's avatar
    msulimirski · Member ·

    I’m having the same issue! Can someone please help me?! http://www.marialanemusic.com

    Thank you!!

  • fstat · Staff ·

    Hi @msulimirski,

    I’ve just checked your domain, and I’m happy to inform you that it has been successfully verified. Everything is set up correctly on our end, so you shouldn’t encounter any more issues regarding this.

    If you have any more questions or need further assistance, feel free to contact us. We’re always here to help.

  • Unknown's avatar
    dougbunn · Member ·

    I am having this same issue. I am unable to receive the ICANN email for my domain (thehoneydohusband.com). My website is down and I can’t receive emails because of this issue. Can you please help me?

  • fstat · Staff ·

    Hi there,

    I checked your domain thehoneydohusband.com and it’s correctly loading your WordPress.com site. Additionally, everything appears to be in order with the domain verification as well.

    If you’re still experiencing any issues with receiving emails or anything else, please let me know. I’m here to help.

  • Unknown's avatar
    strategy2life · Member ·

    Help please! I have similar issue. I found out that my domain name has been suspended because my email account no longer works. Because my domain name was bought from WordPress.com, I logged in here only to find that ICANN sent an email to an old old address that I no longer use. The backup address is the one to my suspended domain. So – now I am stuck. Any ideas on what next?

  • Unknown's avatar
    strategy2life · Member ·

    I have now logged a support ticket for this issue as it involves me sharing my email address.

  • staff-dragon · Staff ·

    Hey @strategy2life,

    You can send the confirmation email to different email addresses by updating the domain’s contact information. You can do this by visiting Upgrades > Domains > [your domain] then choose Contact Information. You can also find our full help guide for this here:

    WP
    Domains » Domain Contact Information and Privacy Settings
    in WordPress.com Support
    4 min read
    Domain owners are required to provide current and valid contact information. If the information you provided when you first registered your domain is no longer accurate, you can update it following the steps in this guide. Important Notes Registrants can choose to use the same email as their WordPress.com account or a different email. Please do not use an email associated with the doma

    Hope this helps!

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