Unable to access account

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  onemfwp · Member · Nov 15, 2018 at 8:10 pm

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  Hi, I am unable to access my primary WordPress account(rikko123.wordpress.com) as I have disabled my mobile plan, and so, I could not receive any SMS and the code for Two Step Authentication I have forgotten to save the backup authentication code. I do have my Whatsapp available if a code must be sent to my mobile phone. you can also contact me via my email at (email visible only to moderators and staff).

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  staff-zinnia · Staff · Nov 16, 2018 at 4:21 pm

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  Hi –

  No problem. We can help (but not from the forums). I’ve sent an email your way. Write back to me there.