Unable to access account

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  harika501 · Member · Jan 10, 2019 at 3:24 pm

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  I am unable to access my wordpress site showing all email and password are wrong for http://www.dreamday.in/wp-admin

  The blog I need help with is: (visible only to logged in users)

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  fstat · Staff · Jan 10, 2019 at 4:11 pm

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  Hi there,

  Your site is not hosted by us (WordPress.com). It is using the open source WordPress.org software and it is hosted on another host. Therefore, you need to contact them regarding your login issue.

  We’re only able to provide support for WordPress websites that are hosted by us. For help with your site you need to ask over at the WordPress.org forums:

  https://wordpress.org/support/forums/

  If you want to know more about the differences between WordPress.com and the open source WordPress.org software you can read this article:

  WordPress.com vs. WordPress.org

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  basslargemouth · Member · Jan 10, 2019 at 4:44 pm

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  Unable to access my website http://www.galenavfc3.org/

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  supernovia · Staff · Jan 10, 2019 at 7:16 pm

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  Hi @basslargemouth, these forums are actually for the sites here at WordPress.com, which is different than what you have as your own WordPress installation at Bluehost.

  I’d recommend contacting them, or checking the support forum here:
  https://wordpress.org/support

  Good luck!