Unable to access account due to loss of access information

  • Unknown's avatar
    lrhammond · Member ·

    Our webmaster has resigned and removed all reference to the access details for the site, we cannot enter the site as administrator any more as he will not supply the protocols.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    helper-heroponriki · Member ·

    Hi there!

    Can you let us know the URL of the site where you’re having this problem? Once we have that information, we’ll be better able to advise.

    Please note that we can only assist with websites hosted at WordPress.com. If you’re using the WordPress software but hosted elsewhere, you will need to reach out to your hosting provider for help.

    Thank you!

  • The topic ‘Unable to access account due to loss of access information’ is closed to new replies.