Unable to access account for Gravatar

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  ddoggy99support · Member · Apr 22, 2016 at 3:57 pm

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  I am unable to access the account of my normal username ‘ddoggy99’ in order to access the Gravatar service. I am not receiving emails for the activation which i did a long time ago now and was wondering if it is possible for you guys to reset/release the username so i can re-signup to use WordPress and Gravatar under my normal username.

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  staff-zinnia · Staff · Apr 22, 2016 at 4:20 pm

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  Hi –

  WordPress.com will not be able to release the username ‘ddoggy99’.

  Have you tried the Gravatar Support Page?

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  ddoggy99support · Member · Apr 23, 2016 at 10:10 am

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  Yes i have and i think when i signed up i had put in the wrong email address and have now forgotten the password to and i can’t reset the password because the email is wrong.

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  staff-zinnia · Staff · Apr 25, 2016 at 2:15 pm

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  Staff may be able to help you regain access, please go through Account Recovery to get in touch with them.

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  ddoggy99support · Member · Apr 25, 2016 at 2:43 pm

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  I am unable to use the Account Recovery Forum because i never received any emails, so I can’t use any of the Proof of Ownership methods given.

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  staff-zinnia · Staff · Apr 25, 2016 at 2:46 pm

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  We can ask Staff to help you out.

  I tagged this thread ‘modlook’ for you. This will notify staff that you are in need of their assistance. They will contact you here. Please subscribe to this thread to receive notifications from them.

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  supernovia · Staff · Apr 25, 2016 at 6:07 pm

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  Hi @ddoggy99support, we’ll get in touch via email.