Unable to access admin console

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  chyeong · Member · Mar 3, 2023 at 1:19 pm

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  Hi, I received the following message when I tried to login to my admin page:
  ‘There has been a critical error on this website. Please check your site admin email inbox for instructions.’

  However, I have checked all my email inbox and spam folder and did not see any relevant instruction. Please kindly assist. Thank you.

  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

  The blog I need help with is: (visible only to logged in users)

• 

  supernovia · Staff · Mar 4, 2023 at 4:34 am

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  Hi @chyeong , can you contact your host for help with this guide to troubleshooting common WordPress errors? This general troubleshooting guide may help too.

  Going forward, these forums are for the free-tier sites hosted here on our servers. You can find the forum for free WordPress installations here; you’ll want to use that instead.

  Here’s a short article on the difference between the WordPress software and the services by WordPress.com. If you’d like to host here after this is resolved, we can take care of maintenance and support for you. Let us know if you have any questions about our services!