unable to access admin site
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We are unable to log in to our admin site, here the link (http://www.ic4hd.com/wp-login.php). Once filled the user name and password the page returns blank instead of redirecting to the admin page. It doesn’t appear any wrong password Error. We even tried to change the password just in case, but the system didn’t let us proceed.
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Mine is doing the same thing. I tried 3 different web browsers…. it says it’s not secure in the url and then a little tiny “error” is typed into the big white page — top left. System won’t let us proceed either, wordpress sucks.
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Hi @antonellalanari!
I’m afraid that, your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted with Aruba.
Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. You can read more about the differences between WordPress.org software and WordPress.com here:
You can look for help at the community forums here: https://wordpress.org/support/forums/
http://wordpress.org/support/ is also a great resource for sites using the open-source WordPress.org software.
@tanyabackdesigns what’s the address of your site?
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