Unable to Access an Installed Active Plugin (Revolution Slider)

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  skong10 · Member · Jul 29, 2025 at 9:55 pm

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  I’m currently working on a WordPress site that has a slider on the homepage, and it’s continuously reporting the same error — a repeating console message about a missing image (overlay-slider-22.png) that it fails to load.

  

  The slider is generated by the shortcode [rev_slider Minimal], which I believed comes from the Revolution Slider plugin. The plugin is installed and active, but I can’t find any menu or interface for Revolution Slider in the WordPress admin sidebar. Without access to the Revolution Slider interface, I can’t adjust the slider settings or remove the reference to the missing image.

  Any suggestions? Thank you!

  The blog I need help with is: (visible only to logged in users)

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  faisalahammad · Member · Aug 1, 2025 at 2:07 pm

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  Hi @skong10

  I have already replied to your other ticket. Since your website is hosted on WordPress.org, we are unable to assist here. Thank you for your understanding.