unable to access any wordpress.com pages
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Once again having problems with my WordPress blog. My sister has a Blogspot one that never presents any of these issues.
My blog is not loading from my old PC now – none of the posts loads, nor the dashboard nor even the stats. I can access help pages and community forums for the US WordPress.org but none of the UK ones.
I’ve checked that cookies are enabled and disabled and re-enabled my firewall to make sure that’s not the problem.
It seems every time WordPress updates it leaves some of us behind. Anyone else having this problem? I can only access the community forum on my laptop. Yes, I am running an old version of Firefox as it’s an old PC but it’s much easier to work on it than on the laptop so I’d like to keep using it for blog posting.
The weird thing is that some of the other blogs I follow aren’t loading but a couple still are. It’s ridiculous that I’m locked out of my own blog and wouldn’t even be able to access a forum to complain if I didn’t have another computer.
The blog I need help with is https://bashfulbadgersblog.wordpress.com/. And this is the message I get for any WP page I try to load.
The connection was reset
The connection to the server was reset while the page was loading.
The site could be temporarily unavailable or too busy. Try again in a few
moments.
If you are unable to load any pages, check your computer’s network
connection.
If your computer or network is protected by a firewall or proxy, make sure
that Firefox is permitted to access the Web.Thanks, Bashful.
The blog I need help with is: (visible only to logged in users)
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In order to help you Staff need to know your specific computing environment details. Please work through what follows and report back.
1. If you are not running one of the browsers and versions listed at http://browsehappy.com/ please try upgrading or switching first.
2. If you are using an IE browser in compatibility mode please disable that mode. http://windows.microsoft.com/en-us/internet-explorer/use-compatibility-view
3. If you are running one of the browsers and versions listed at http://browsehappy.com/
(a) Try clearing your browser’s cache http://www.google.com/support/accounts/bin/answer.py?hl=en&answer=32050
If applicable see here for instructions on how to clear the cache for Chrome and Safari on the iPad:
http://browsers.about.com/od/howtousemobilebrowser1/ss/safari-ipad-clear-cache.htm
http://browsers.about.com/od/howtousemobilebrowser1/ss/How-To-Clear-Browsing-Data-In-Chrome-For-Ipad_6.htm(b) Make sure that you have both third-party cookies enabled and JavaScript enabled
http://en.support.wordpress.com/third-party-cookies/
http://www.google.com/adsense/support/bin/answer.py?answer=12654(c) Disable all browser extensions or add-ons temporarily. Know also that security and firewall programs and programs that run incognito mode may need to be temporarily disabled as well.
(d) Try enabling HTTPS: http://en.support.wordpress.com/https/
Add both *.wordpress.com and *.wp.com to your list of trusted sites under the Security tab. Make sure to uncheck the box for “Require server verification (https:) for all sites in this zone.” http://en.support.wordpress.com/https/#frequently-asked-questions
4. You can use this link to see if your flash is up to date. http://www.adobe.com/software/flash/about/ If it’s not then go to http://www.adobe.com/products/flashplayer/ and download and install the latest version of flash.
5. Try using another browser.
6. If you are not successful please provide this info:
(a) Exactly what kind of device you are using to connect to the internet and to WordPress.com.
(b) Exactly which browser (and version of it) you’re using by checking here if necessary http://supportdetails.com/Then type modlook into the sidebar tags on this thread for Staff help. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Then please subscribe to this thread so you are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.
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Thanks, timethief. Unfortunately, when I’m on the PC it won’t open this forum or any of the wordpress.com pages re. third party cookies, etc., let alone the modlook one. I’ll work through the non-WP sites and see what happens.
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@bashfulbadger, it sounds like your system is blocking WordPress.com and possibly some other sites too.
I’ll contact you via email since it’s hard for you to reach our site. Hopefully we can help you find the culprit. Cheers :)
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