Unable to access Dashboard
-
Hi there,
I have put up a new site.
I am able to log in through WordPress.com, but unable to log in through wp-admin (dashboard). Are the credentials for login into wp-admin different from WordPress.com. If so, how can I access wp-admin. I tried forgot password and all user names and e-mail addresses but cannot get further.Please help.
Thanks.
KnellerThe blog I need help with is: (visible only to logged in users)
-
Hi,
The site you’re referring knellerfernandes.com is not hosted on WordPress.com.
Your site is a self-hosted WordPress.org site.Name Server: NS1.BLUEHOST.COM Name Server: NS2.BLUEHOST.COMThis is a public forum which provides support only for the sites hosted on WordPress.com.
There’s another support forum for WordPress.org self-hosted site, you can navigate to WordPress.org forum using this link:
https://wordpress.org/support/
You can find WordPress.org support documents here https://codex.wordpress.org/Main_PageAnd for app support please check https://apps.wordpress.org/support/
To learn about the difference between the WordPress.com and WordPress.org please refer this article:
https://en.support.wordpress.com/com-vs-org/Thanks!!
- The topic ‘Unable to access Dashboard’ is closed to new replies.