Unable to Access Media Files after site restoration
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Site was restored by WordPress after it was suspended for no valid reason. However media files are not being displayed after restoration. Even media library shows the total number of files attached to the site, however their names are not displayed and I am unable to access/download them.
The blog I need help with is: (visible only to logged in users)
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Hi there!
Thanks for reaching out about the media library issues after your site restoration.
Since your site went through a suspension and restoration process, this is something the team in charge of suspension needs to look into – they have the full context of what happened with your site and can help get your media files accessible again.
Could you reply directly to the email our team sent you on January 7th? If you did not find that email in your inbox, you cam look at your spam or junk folder.
Let me know if you didn’t receive that email, and I can help point you in the right direction!
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