unable to access my account

  • Unknown's avatar
    wisedingo · Member ·

    This is a round-about way to contact you, but I am having trouble with login to my website hawaiiaworldapart.org. I tried to submit an account recovery form, but it will not submit without the proof of ownership options given in the form. However, I do have a ‘confirmation of DNS change’ email that I sent on 10/25/15 to Network Solutions, the text of which follows (please contact me at (email visible only to moderators and staff) if you would like a copy of the actual email):

    Dear Terrence Monroe,

    We appreciate the opportunity to serve your online needs. We received a request from a contact associated with your account to change the domain name servers (DNS) for the domain name listed below. We have made the requested change, as described below.

    Order Number: 650517953

    User ID: TERRENCEMONROE
    Changes requested by: Terrence Monroe

    Domain Name: HAWAIIAWORLDAPART.ORG
    Previous DNS Name Servers:
    NS69.WORLDNIC.COM
    NS70.WORLDNIC.COM

    New DNS Name Servers:
    NS1.WORDPRESS.COM, 198.181.116.9;
    NS2.WORDPRESS.COM, 198.181.117.9;
    NS3.WORDPRESS.COM, 192.0.74.9;

    Please understand that a DNS change could affect the way your domain name resolves to a particular Web site. If you believe this change was made in error, please contact us at https://www.networksolutions.com/contact/index.jsp.

    I need to reach someone in your organization to help me resolve this; otherwise, I will have to rebuild the website when my subscription ends next month (I think). Sorry, but I searched everywhere for the other forms of proof you request, but I cannot find anything.

    Please help!

    Thanks… Terrence Monroe

    The blog I need help with is: (visible only to logged in users)

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