unable to access my account even though I've reset password
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Hello WordPress,
Please help. I am unable to access my account for https://andrewshirephotography.wordpress.com
I’ve tried resetting password, but it keeps starting a fresh site. It just won’t take me to my original page so that I’m able to update it.
Many Thanks
Andrew
(redacted)
The blog I need help with is: (visible only to logged in users)
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Hi there, phone support is not offered on WordPress.com, so it is highly suggested you do not post your number on a public forum: https://en.support.wordpress.com/help-support-options/
I have tagged staff to remove it, and they may be able to help with this issue by revealing which account owns that website, in case you can’t access https://andrewshirephotography.wordpress.com/wp-admin/
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Hi Andrew,
I’ve removed the contact information you share here as these forums are a public place.
I’ve tried resetting password, but it keeps starting a fresh site.
andrewshirephotography.wordpress.com is owned by brokentoastertv. Are you following these steps to reset the password for that account?
Entering the username brokentoastertv into the Lost Password form will send a password reset email to the email address on that account.
Please give that a try and let me know how you get on.
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