Unable to access my administrator space

• 

  guillaumefrasca · Member · Dec 10, 2021 at 3:14 pm

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  Hi,
  I have a WordPress website http://www.science-infuse.fr hosed by OVH.
  When I want to log in to my administrator space, I can’t retrieve a new password. The link sent to y email address never works.
  Can someone help me?

• 

  supernovia · Staff · Dec 10, 2021 at 7:29 pm

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  Hi!

  Are you using http://www.science-infuse.fr/wp-admin to log in?

  If that isn’t working, your host may be able to help you make backups and use one of these recovery options:
  https://wordpress.org/support/article/resetting-your-password/

  Then, if you need more help, head to the forums for self-hosted sites at https://wordpress.org/support , since these forums are for the free sites hosted here at WordPress.com. Here’s the difference:
  https://get.wp.com