Unable to access my blog to edit or update…
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I have been trying to solve this problem for weeks and have received nothing but canned answers from Support. Apparently the Support staff thinks I’m an idiot or something, because I cannot access, edit or update my blog. I go to My Dashboard and the only links I see are “Dashboard”, “Profile”, and “Upgrades.” There is no link to edit or otherwise access an existing blog. So I go to create a new blog and it responds that THIS BLOG ALREADY EXISTS! I have emailed Support this exact question at least three times. The only reply I get is an instruction to click a link that does not seem to exist on my Dashboard page. Does anyone know what I can do to solve this problem? I am at a loss and Support has been no help to me.
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First, can you give us a link to your blog here at wordpress.com? The one in your profile links to a site not hosted here.
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The only username I have ever had is nobodyaskedmebut, which I created the first time I visited WordPress. I have neither an additional “Administrative” username, nor any other username at all (nor does there seem to be any way to add another username – the username field in My Profile is non-editable). That username works fine to access my Dashboard and edit my Profile, but no blog access seems to be provided.
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Update – I am still facing this problem, and my WordPress blog is completely useless to me until I can get it resolved. If anyone can help, please reply to this thread ASAP. Thank you.
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Have you tried logging out and then logging back in directly on the blog via this link:
http://nobodyaskedmebut.wordpress.com/wp-admin ? That should take you to the dashboard for that specific blog. -
If raincoasters suggestion does not work could you please put a link to a screenshot in here? That might give a better idea of what the problem is…
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Thanks for the suggestions – I tried using the link raincoaster provided (I closed and reopened my browser first to clear all cookies) and after I logged in it took me to the page for which I have provided the following screenshot:
http://www.nobodyaskedmebut.net/diagnostic/wordpress-screenshot_011408.html
If my understanding of WordPress is correct, if I log into my WordPress account and I already have an active blog, on the first page that appears (the page raincoaster’s link took me to) the section of the screen just below my photo (where it says ‘Welcome back’) should offer a link to my existing blog. Instead I can only see a link to “Your Dashboard” and another to “Register a blog.” I have tried to use the “Register a blog” link several times to re-create the blog and it always returns the message, “This blog already exists.”
I appreciate all efforts so far and I await the next suggestion.
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http://nobodyaskedmebut.wordpress.com/
I got an email from the user registered inside that blog which I replied to earlier.
Please send in a detailed Support. I need to know what you see and what you expect to see. More detail = better.
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Problem solved – thanks to all who helped!
The blog will be published within a few days, for any who are interested in a pithy look at life. Or go to http://www.nobodyaskedmebut.net and subscribe to the newsletter.
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Can you please share the solution? I am having the exact same issue (chayaroopa.com). Thanks much.
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@ onesanjeewa: Contact support with a very detailed description of what you’re seeing. They should be able to help you.
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