Unable to access my paid for upgrade

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  jamesskiphansen · Member · Jul 29, 2022 at 4:36 pm

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  I was just charged again for $18 (chefskiphansen) domaine and upgrade $48. I am unable to edit anything on chefskiphansen. I thought i cancelled over a year ago.

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  supernovia · Staff · Jul 29, 2022 at 6:58 pm

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  Hi @jamesskiphansen, I actually don’t see that site on this account. And if it’s this site, it seems to be live:
  https://chefskiphansen.com/

  If that’s yours, can you log out and log back in with the email address associated with the site? It should be the one that gets renewal reminders and what not, or you can comment on a post and see where the email goes.

  If needed, here’s how you can recover account access:
  https://wordpress.com/support/account-recovery/#account-recovery-form

  Once you’re logged into the account that owns the site, we can help you with any recent billing and what not. You can reply in the forums or reach out here:
  https://wordpress.com/help/contact

  Just be sure you’re logged into the account that owns the site.