Unable to access my site

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  leefirman · Member · Jul 25, 2022 at 10:26 am

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  I created a site on WordPress.com years ago (before migrating it to its own domain name, using WordPress.org). I wish to access this account again, but I do not remember the email address I used for my account. How can I regain access?

  Correct account: Yes

  The blog I need help with is: (visible only to moderators and staff)

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  amiteshg93 · Member · Jul 25, 2022 at 10:41 am

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  Hello there,

  Here is an article you might find useful: https://wordpress.org/support/topic/forgot-login-id-and-password

  Also, I can see your site is not hosted on WordPress.com and uses open-source WordPress software (from WordPress.org) and this forum is focused on sites hosted on WordPress.com, I suggest posting your question on the WordPress.org support forum and seeing if folks there can assist you: http://wordpress.org/support/forums

  :)

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  staff-totoro · Staff · Jul 25, 2022 at 10:38 pm

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  Hi @feetusonline

  I created a site on WordPress.com years ago… I wish to access this account again, but I do not remember the email address I used for my account.

  I see in your original post you mentioned that feetusonline.wordpress.com is the blog you need help with.

  I see you are able to log in to your @feetusonline WordPress.com account, so you should be able to access the site you see here: https://wordpress.com/sites

  Is the issue with a different site instead? What is the URL of the site you are needing help with?

  Happy to check in our system so we can take a closer look.

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  leefirman · Member · Jul 26, 2022 at 5:55 am

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  Thanks jerrysarcastic,

  No, the site I am looking for help with is not in https://wordpress.com/sites.

  I am looking to gain access to a site that was created using a different account. I can’t reset the password because I cannot remember the email address I used to create the account.

  The site is: https://outdoorfirmo.wordpress.com/

  How can I gain access to my WordPress account if I cannot remember the email address or username for the account?

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  fstat · Staff · Jul 26, 2022 at 6:45 am

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  Hi there,

  If you don’t remember the email you used to create that account, you can enter every email address you have access to in the password reset tool (linked below) and then check those mailboxes for a recovery message.

  https://wordpress.com/wp-login.php?action=lostpassword

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  leefirman · Member · Jul 26, 2022 at 6:47 am

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  Of course… I have tried that.

  I believe that I may have created the account using an old work email address that is now obsolete, and therefore have no way of accessing that mailbox.

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  aleone89 · Staff · Jul 26, 2022 at 9:54 am

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  Hello there,

  Ideally, that email address would nee to be up and running in order to get that password reset email.

  Failing that, please see this guidance with regards to the site if the account can’t be recovered: https://wordpress.com/support/account-recovery/#if-ownership-cannot-be-established