Unable to access my site and dashboard
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Hi,
I am unable to access mu site (www.humnwear.co) and I can’t access my dashboard. I get an error saying ‘Your domain is blocked because it’s associated with the Phishing & Deception category.’
I need to go live with my website ASAP. Can you please provide me help with how to find and resolve the issue?
Thank you.
GjorginaWP.com: Yes
Jetpack: No
Correct account: YesThe blog I need help with is: (visible only to logged in users)
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Hi there,
My name is Pax, I’m a Happiness Engineer with WordPress.com and I’d love to help.
The domain you list, humnwear.co, doesn’t appear to be associated with a WordPress.com site, but rather a site on another host using the open source WordPress.org software.
Additionally, I’m not seeing the error mentioned, when I pull up your site it redirects to the coming-soon page and I can see it live.
If you’re seeing this error it is likely coming from your host, or may becoming some some anti-virus software or extension on your computer which may be detecting a false positive.
I’d start by reaching out to your host and seeing if there’s anything you can clarify with them to show you’re not involved in any phishing. If they don’t know what to do, check out your computer for any anti-virus software or extensions. You can deactivate that temporarily and check out your site, and if it works without that you can reach out to whichever company makes it to appeal their decision.
Let us know if there’s anything else we can help with on our end and in the meantime have a great rest of your day.
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