unable to access my website as administrator

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  elizblumoon · Member · Oct 26, 2020 at 9:51 pm

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  I tried to gain access to edit by adding wp-admin to the url but a page comes up which says I dont have privileges. How can I access my website to update and edit?

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  staff-totoro · Staff · Oct 27, 2020 at 12:19 am

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  Hi there,

  What is the URL of the site you are trying to access? Is it blumoonartnet.wordpress.com or is it another site you are needing help with?

  Thanks for the additional info!

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  elizblumoon · Member · Oct 28, 2020 at 7:01 pm

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  Hi,

  Thanks for your reply. The site I’m trying to access is:

  taodrawing.wordpress.com

  I made it in 2016 and didn’t continue with it at the time but would like to edit and update it now.

  Kind regards
  Liz

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  staff-blorbo · Staff · Oct 28, 2020 at 7:34 pm

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  That site belongs to a different WordPress.com account here, not the one you’re currently logged in under.

  If you do not recall the password for the correct account, we have some options for you at https://wordpress.com/support/account-recovery/

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  elizp9 · Member · Oct 29, 2020 at 12:35 pm

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  Hi,

  Thank you for your reply, very helpful. I’d forgot it was a different account. I have now reset password and have access : )

  Kind regards
  Liz