Unable to access my website ashil.co.uk i don’t know what email was used

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  jhoreeash · Member · Oct 8, 2019 at 5:10 pm

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  please email me at (email visible only to moderators and staff) or send a password request to the email address i cannot find the right login information.

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  staartmees · Member · Oct 8, 2019 at 5:19 pm

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  We can’t help you as these forums are for sites running on the wordpress.com platform and your site uses the open source wordpress.org. Their support is at https://wordpress.org/support/forums/

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  kokkieh · Staff · Oct 9, 2019 at 6:36 am

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  Hi there,

  Your site is not hosted on WordPress.com, so we cannot help with this. The password for that site has no connection to your WordPress.com account, but is stored in your site’s database on your hosting provider’s servers. We don’t have any access there to help you reset it.

  You can see the password reset instructions for your version of WordPress at https://wordpress.org/support/article/resetting-your-password/

  For more help with this, please contact your hosting provider, Hostgator.com, instead.