Unable to Access My Website Backend

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  dof2014 · Member · Dec 17, 2019 at 12:56 pm

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  Hi, I have been trying to access my website backend and have been denied access severally. The existing password given to me by my predecessor is not working and the organization need to update her website ASAP. Kindly assist me in doing this. Thanks.

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  supernovia · Staff · Dec 17, 2019 at 7:00 pm

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  Hi dof2014, could you send a link to the site you’re having trouble with?

  Please note these forums are for the sites hosted and managed here at WordPress.com. For help with a site hosted somewhere else, you’ll need to use the forums for self-managed WordPress installations instead.

  WordPress.com vs. WordPress.org

  And, if you need help regaining access to your own copy of WordPress, ask your host for help with this:
  https://wordpress.org/support/article/resetting-your-password/