Unable to access my wordpress account
-
To whom it may concern, I have a wordpress account with the email address (email visible only to moderators and staff), however I cant seem to access that account or login to my website because it is asking for a sms code which never arrives. The number that is on record should be [redacted], because I have not changed it in a while. Please advise what is the appropriate course of action. I also never put my site on private but it is showing up as private.
-
Hi there!
It seems that you have lost access to your account.
If you don’t remember the credentials to log in, please read and fill out the Account Recovery form to regain access: https://en.support.wordpress.com/account-recovery/
Hope this helps!
Thanks!
-
@freelancecultureonline I’ve replied to the email ticket you submitted, so I’m closing this thread as a duplicate.
- The topic ‘Unable to access my wordpress account’ is closed to new replies.
WordPress.com Forums 