unable to access my wordpress site

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  sultanacares · Member · May 23, 2023 at 7:51 am

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  hello please help me out to reset my wordpess password as i am unable to login

  The blog I need help with is: (visible only to logged in users)

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  staff-doublebassd · Staff · May 23, 2023 at 12:55 pm

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  Hi there,

  The site sultanacare.org appears to be a self-hosted, WordPress (also called “.org”) site.

  To clear up any confusion, WordPress.com and WordPress.org are two, different entities, but the essential difference is that we don’t have access to all WordPress sites, only ones hosted on our WordPress.com servers. For more information, please see:

  WordPress.com vs. WordPress.org

  However, if you have access to the server control panel through your web host, it is always possible to regain access to a self-hosted, WordPress site. This WordPress.org Codex article will walk you through the steps:

  https://wordpress.org/support/article/resetting-your-password/

  Also, you may wish to contact your hosting support team for direct assistance.