UNABLE TO ACCESS MY WORDPRESS.COM BLOG NOW

  • Unknown's avatar

    I have a WordPress.com blog called http://www.sportsportraitartist.co.uk.
    It has quite few posts and pages and I use it regularly.
    Today I was trying to respond to a ‘PLEASE MODERATE’ comment which I got in my email Inbox, and l but put in a previous User Name by mistake, one which had no blog posts attached, was never used and is going back to 2008.

    Now I cannot get into my Blog at http://www.sportsportraitartist.co.uk because I am redirect to the previous blog with the previous user name. I have tried changing my password but still no luck.
    I have tried putting in my email address and then changing the password.
    This has no effect, I just got to the previous un-used blog
    I have tried every way I can think of.
    Please advise what I can do.
    I am using a Mac.
    I really need to Moderate the comment and to be able work with my blog, as normal.
    Thanks

  • Unknown's avatar

    You did not specify a blog address or reason for posting when you created this topic.

    This support forum is for blogs hosted at WordPress.com. If your question is about a self-hosted WordPress blog then you’ll find help at the WordPress.org forums.

    If you don’t understand the difference between WordPress.com and WordPress.org, you may find this information helpful.

    If you forgot to include a link to your blog, you can reply and include it below. It’ll help people to answer your question.

    This is an automated message.

  • Unknown's avatar

    link to my blog is
    http://www.sportsportraitartist.co.uk
    The blog not connected with the user name ‘PaintingLegs’

  • Unknown's avatar

    Log OUT of the username you’re logged in as and then log back in under the proper identity./

  • Unknown's avatar

    Unfortunately I cannot do this as I am not logged in to anything which I can log out of.
    When selecting the ACCEPT link in my email, so as to Moderate the comment I mentioned above, I get this message:

    “You are logged in as “paintinglegs” and do not not have the necessary privileges to access the dashboard for “sportsportraitartist”. Please ask an administrator of the site to invite you.”

    I cannot do this because I cannot log in to ‘sportsportraitartist’.

    If I try and access the un-used blog with the problem user name “paintinglegs”, I do not get any option to ‘Log Out’, just options such as this:

    “You don’t appear to have any blogs yet, why not start one?”

    I have tried continually to find how to log out but cannot find any linke to ‘Log Out”

  • Unknown's avatar

    Hello there,
    I have flagged this thread for Staff attention. Please be patient while waiting for them to reply.

  • Unknown's avatar

    @paintinglegs:

    You should be able to log out by hovering over the display name on the right side of your grey toolbar, and clicking “Sign Out”.

    Otherwise, please try clearing your browser’s cache and cookies:
    http://en.support.wordpress.com/browser-issues/

    You should also take a moment to make sure you’re using the latest version of your browser:

    http://browsehappy.com

    If you’re still running into difficulty, please contact us privately:
    http://support.wordpress.com/contact/

    It would be helpful if you include a link to this thread in your message:
    https://en.forums.wordpress.com/topic/unable-to-access-my-wordpresscom-blog-now

  • Unknown's avatar

    Thanks for help.
    I am now back to normal.
    Cleared cache and cookies in Firefox.
    Downloaded latest version of Firefox (I though I had got latest one, but obvious not)
    Hey presto – problem solved!
    Touch lots of wood, of course.

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