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Forums / Unable to access old blog

Unable to access old blog

  • Unknown's avatar
    baggageclaimer · Member · Oct 21, 2018 at 2:03 pm
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    Hi
    I created an blog some time ago with the security linked to my cellphone. I no longer have that cell number and even after trying to reset the password I cannot access it. Is there anything I can do to log in or remove the number?

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    staff-zinnia · Staff · Oct 22, 2018 at 2:49 pm
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    Hi –

    Do you have the back up codes that were given when you set that 2 factor up on the mobile device?

  • Unknown's avatar
    baggageclaimer · Member · Oct 22, 2018 at 3:12 pm
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    Hi. No, unfortunately the email server was changed and all saved emails were lost.

  • Unknown's avatar
    staff-zinnia · Staff · Oct 22, 2018 at 3:40 pm
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    Ok. We will need you to complete the account recovery form. Please review this information:

    Change or Reset Your Password

  • Unknown's avatar
    baggageclaimer · Member · Oct 22, 2018 at 4:26 pm
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    Thank you. Unfortunately I am not able to submit the form as I have no proof.
    “Please provide at least one item of Proof of Ownership.”

    I did find the email to confirm the email address but there are no codes.

  • Unknown's avatar
    supernovia · Staff · Oct 22, 2018 at 10:25 pm
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    @pugslypod if you click the confirmation link in the email, it should take you to an address that you can copy for the Activation URL.

    Also, can you confirm what site you’re trying to log into?

  • Unknown's avatar
    baggageclaimer · Member · Oct 23, 2018 at 5:04 am
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    The confirmation goes to [redacted by staff]

    I am trying to access

    https://lizmind.wordpress.com/ which is linked to my old kippy73 Gmail address

  • Unknown's avatar
    kokkieh · Staff · Oct 23, 2018 at 8:28 am
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    The activation link is one of the pieces of verification we require in account recovery. Please don’t post something like that in the public forums, as that would enable literally anyone who visits this forum and see it to take over your account through our account recovery process. I’ve removed that link from your post.

    I’ve sent an email to the address associated with your lizmind account. Please let me know if you don’t receive it.

  • Unknown's avatar
    baggageclaimer · Member · Oct 23, 2018 at 9:09 am
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    Oops, sorry and thank you.

  • The topic ‘Unable to access old blog’ is closed to new replies.

Tags

  • Account Recovery
  • wpcomhelp

About this topic

  • In: Support
  • 4 participants
  • 8 replies
  • Last activity 7 years
  • Latest reply from baggageclaimer

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