unable to access pages on WordPress.com

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  swmv · Member · Jun 10, 2024 at 7:01 pm

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  I can neither access my pages on WordPress.com nor is my domain accessible.

  It’s impossible to find any support.

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  ezebecke · Staff · Jun 10, 2024 at 7:17 pm

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  Hi there!

  Is this for your WordPress.com free site likancestors.wordpress.com or another site? Are you not able to login into your WordPress.com account? I see you only have one free site attached to the account, but let us know if you’re trying to access a different site and what the site address is.

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  swmv · Member · Jun 12, 2024 at 11:58 am

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  thanks for the reply, please see yesterday’s and today’s support requests: I list the IP addresses and description of what’s happening that I can make out.

  I can access wordpress.com and my account information but all pages associated with two IP address 192.0.78.12 & 192.0.78.13 are being blocked.

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  tamsinsays · Member · Jun 12, 2024 at 2:33 pm

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  Thanks for letting us know! I’ve sent you an email with some troubleshooting steps so we can help you work through this issue. Please feel free to respond to us there!