unable to access site

• 

  kgitata · Member · Jan 4, 2019 at 7:20 pm

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  Your new WordPress site has been successfully set up at:

  http://agrisolutionskenya.com

  You can log in to the administrator account with the following information:

  Username: qVkwolkt9H
  Password: The password you chose during installation.
  Log in here: http://agrisolutionskenya.com/wp-login.php

  We hope you enjoy your new site. Thanks!

  –The WordPress Team
  https://wordpress.org/

  The blog I need help with is: (visible only to logged in users)

• 

  darusja · Staff · Jan 4, 2019 at 7:31 pm

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  Hi, the message is from wordpress.org and this is forum of wordpress.com, they are two different services.

  So you need to look for help here: https://wordpress.org/support/

  If you want to know more about the difference, check here: https://en.support.wordpress.com/com-vs-org/

• 

  arvindsinghu · Member · Jan 4, 2019 at 7:34 pm

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  Hi @kgitata,

  Your site agrisolutionskenya.com is using the self-hosted version of WordPress with “For Safaricom KENYA Enterprise Business Unit”, and you need to seek help at the WordPress.org forums:

  https://wordpress.org/support/forums/

  These forums are for WordPress.com hosted sites only :)

  However, I checked your site and found 403 error. I request you to verify folder and file permissions.
  How to Fix File and Folder Permissions Errors in WordPress using cPanel

  To troubleshoot WordPress errors, you require to enable WordPress Debug, which can be done using wp-config.php.
  You need to copy and paste the code in wp-config.php file shown below.
  define( 'WP_DEBUG', true );

  Thanks !!!