Unable to access site

• 

  madisonpixley · Member · Sep 26, 2019 at 1:41 pm

  • Copy link
  • Add topic to favorites

  Site has HTTP ERROR 500 and can not log in as admin. On wordpress login it says contact support

  The blog I need help with is: (visible only to logged in users)

• 

  byteofgrace · Member · Sep 26, 2019 at 5:35 pm

  • Copy link

  Hi there,

  The frontend looks and loads fine, are you talking about cornerfiftytwo.wordpress.com or not. If you’re getting the error on another site, please provide its URL so we can further assist you.

• 

  madisonpixley · Member · Sep 26, 2019 at 5:38 pm

  • Copy link

  oops it linked to the wrong one. it is corner52.com

• 

  supernovia · Staff · Sep 26, 2019 at 8:42 pm

  • Copy link

  Hi @madisonpixley, these forums are for the free sites using our managed hosting service, which can be quite different from running your own WordPress installation at another host.

  I’d recommend checking with your host; they may have a backup to fix this. This may help too:
  https://wordpress.org/support/article/common-wordpress-errors/#internal-server-error

  Here’s a link to the correct forums for self-managed sites:
  https://wordpress.org/support/forums/