Unable to access site after domain name change

  • Unknown's avatar
    valentinaconcordia · Member ·

    I recently tried to change the name and URL of my site by simply changing them under the “settings” section of my dashboard, without moving any files/backing up before (which I now know not to do). I clicked “save changes” and I am now completely unable to access anything on my site or admin pages, and am just redirected to the “failed to open page” which says “Safari can’t find the server”. HELP please! Is there any way I can undo the damage?

  • staff-imahappyengineer · Staff ·

    Hello @valentinaconcordia,

    I am unable to see your blog – https://wholeandsound.wordpress.com/ – anymore. Do you remember the name you change it to? Can you login to your WordPress.com account?

    I am tagging a WP support, you will find the tag “modlook” on the right, to further check your account.

    I am hoping this gets sorted out.

    Regards,
    Rose

  • Unknown's avatar
    gemmacevans · Member ·

    Hi valentinaconcordia,

    I am now completely unable to access anything on my site or admin pages, and am just redirected to the “failed to open page” which says “Safari can’t find the server”

    What is the URL of the site you are having trouble accessing? If you let me know, I’ll look into this for you and see what I can find.

    Thanks!

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