Unable to access site and its purchases

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  neelarunsinstituteofconfidence · Member · Jul 24, 2024 at 12:31 pm

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  I am getting the following message. Please tell me how to resolve this issue so I can get the site up and running again.
  

  

  The blog I need help with is: (visible only to logged in users)

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  helper-darin · Member · Jul 24, 2024 at 1:09 pm

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  Hi there! I’ll be happy to assist with this 🙂

  So I checked and found that the neelaruns.com domain was set to point away from your WordPress.com site a while back, but the neelaruns.com domain was also still set as the Primary Address here with us – this caused the Jetpack connection to fail, so what I did is set the free neelarunscom.wpcomstaging.com address back as the Primary Address and reconnected Jetpack so you should be good to go!

  Let us know if you have any further questions or concerns and we will be more than happy to assist you!