Unable to access site due to fatal error

• 

  stuarthoff · Member · Sep 27, 2013 at 1:28 am

  • Copy link
  • Add topic to favorites

  The following error is appearing when navigating to my website minutemenvolunteers.com . I am not aware of how to gain access to the site to correct the problem or how to correct the problem Please advise.

  Fatal error: Cannot redeclare wp_convert_bytes_to_hr() (previously declared in D:Hosting10144541htmlwp-includesdeprecated.php:3364) in D:Hosting10144541htmlwp-includesmedia.php on line 1146

  The blog I need help with is: (visible only to logged in users)

• 

  raincoaster · Member · Sep 27, 2013 at 1:42 am

  • Copy link

  You are in the wrong forum and need to be at WordPress.ORG for help with that version of the software.

• 

  1tess · Moderator Emeritus · Sep 27, 2013 at 1:44 am

  • Copy link

  Sorry to tell you this but you are in the wrong forum to get help.

  Did you know that there are different kinds of WordPress?
  http://support.wordpress.com/com-vs-org/

  These forums are exclusively for help with WordPress.COM.
  Your site is using software from WordPress.ORG.

  Our platform is different and we volunteers cannot help you here. Please go to http://wordpress.org/support/
  You may need to register with a username and password if you have not already done so.

• 

  stuarthoff · Member · Sep 27, 2013 at 2:12 am

  • Copy link

  Thank you I will try there. Sorry for the inconvenience.