Unable to access site or WP Admin

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  definitelymaybe22222 · Member · Aug 26, 2024 at 1:38 pm

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  Hi

  I am having issues accessing my website and my admin. Within the WP Admin, it asked me for my site name so I typed it. Ever since then, it won’t connect and I am unable to access it.

  I am a complete novice. I have my registered domain and hosting with two different companies – could this be causing an issue?

  Any advice to help get me back online is greatly appreciated. Thanks

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  varshasc · Member · Aug 26, 2024 at 3:28 pm

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  Hi,

  Could you please let us know with which company have you registered the hosting and the domain?

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  definitelymaybe22222 · Member · Aug 29, 2024 at 6:52 pm

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  Hi Varshac

  Thank you for coming back to me.

  Hosting – fasterhosts

  domain – One.com

  Weirdly, I can now access everything so it seems the issue has bene resolved.

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  staff-shaun · Staff · Sep 2, 2024 at 5:43 am

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  I’m glad your issues are resolved. If you would ever like to consider moving your domain and site to WordPress.com, we would be very happy to support your site uptime with our system and support service in the future. Just let us know if we can help at any point.