Unable to access the beckend of my website

• 

  neelukoura · Member · Oct 5, 2021 at 9:11 am

  • Copy link
  • Add topic to favorites

  I am unable to open my WordPress site today. I removed the themes, plugins but no change. Then I install a fresh WordPress. But with it, only the front end works but when I tried to access the backend of the website, it failed. It showed no data received.

• 

  divyaab · Member · Oct 5, 2021 at 11:21 am

  • Copy link

  Hi There,

  It seems like your site is not hosted by WordPress.com but by Domaincontrol.
  The forum you have posted is for the WordPress.com hosting platform which is different than the WordPress software that your site is using. You can learn more about these differences here:
  https://wordpress.com/support/com-vs-org/

  However, for the backend issue, you can get in contact with your hosting provider to get this rectified.

  These forums are dedicated to WordPress com hosted sites.
  You can log your query in the forum link below for self-hosted websites related to WordPress:
  https://wordpress.org/support/forums/

  Hope this helps!