Unable to access the staging site
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I have been working on a staging site, and have just completed months worth of editing, and am ready to push the staging site to production. However, I am met with the following error when I click on “staging sites” in the WP admin “Unable to access the staging site https://staging-639e-snatchedfromtheflamescom.wpcomstaging.com. Please contact the site owner.”
What do I need to do to regain access so I can push my changes down?The blog I need help with is: (visible only to logged in users)
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That site is connected to another account of yours snatchedfromtheflames. Log out from current snatchedfromtheflame and log in again as snatchedfromtheflames.
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@ahmadbaig1 I see the site in my lists now, but ALL of the changes I had made are gone, is there any way to recover that?
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Well, I say its gone. If you navigate to the staging site the changes are there. However when I go to edit the site with bricks, its just a white screen and nothing renders.
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I wasn’t able to replicate this on the staging site, and I don’t see any errors which could be causing that behavior at the site level.
As a next step, please try ruling out any browser issues by following this guide: https://wordpress.com/support/browser-issues/
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@staff-michaeledwards After some digging, I was getting a console error that “https://snatchedfromtheflames.com/?bricks=run” was being blocked by my ad blocker….I have it disabled. When I right clicked on the url and said open in new tab, the editor worked as expected.
I also noticed that when I went to edit pages, none of them said “- Bricks” beside it, and when clicking edit, it would take me to the default editor. I swapped the admin interface style to Classic from Default, then everything started working as expected.
That is strange, and I will report it to the Bricks team. Wanted to let you know what it was incase it comes up again for someone else.
Thank you for all your help. -
Thanks for providing furhter information and context! If you need anything else or run into any further issues, please feel free to reach us anytime!
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Unable to access the staging site as well. I am the site admin now but when I try to access the site it doesn’t work https://staging-6c26-caringfortheheartwashington.wpcomstaging.com
The main website https://www.caringfortheheartwa.org which is wordpress hosted works fine but when clicking on the staging site it throws the same error as noted in this thread.
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