Unable to access updates

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  rodmusic264 · Member · Mar 20, 2023 at 11:35 pm

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  Message received: Update WordPress
  Downloading update from https://downloads.wordpress.org/release/wordpress-6.1.1-new-bundled.zip…

  Download failed.: Destination directory for file streaming does not exist or is not writable.

  Installation failed.

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Unknown

  The blog I need help with is: (visible only to moderators and staff)

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  helper-heroponriki · Member · Mar 21, 2023 at 5:40 pm

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  Hi there:

  We are unable to help because we don’t host your site directly on our WordPress.com managed hosting. Instead, your site is hosted with a different provider on a separate host, and we’re unable to provide support. But I can get you pointed in the right direction.

  The good news is that because you use the open-source variant of the WordPress platform (which functions differently than what we offer here on WordPress.com), help is available at the community forums here:

  https://wordpress.org/support/forum/how-to-and-troubleshooting/

  The folks in the open-source forum are more familiar with these issues and are in the best position to help.

  I hope this points you in the right direction.