unable to access website

• 

  joanne207 · Member · Oct 25, 2016 at 5:53 am

  • Copy link
  • Add topic to favorites

  Hi There

  I recently made a change to my Biancaa theme function.php and now am unable to access my website. I haven’t made a backup so am hoping for some help to get it back up and running. The error message is as follows:

  Warning: Division by zero in /home/elsieroa/public_html/wp-content/themes/biancaa/functions.php on line 219

  Warning: Division by zero in /home/elsieroa/public_html/wp-content/themes/biancaa/functions.php on line 219

  Warning: require(0php’) [function.require]: failed to open stream: No such file or directory in /home/elsieroa/public_html/wp-content/themes/biancaa/functions.php on line 220

  Warning: require(0php’) [function.require]: failed to open stream: No such file or directory in /home/elsieroa/public_html/wp-content/themes/biancaa/functions.php on line 220

  Warning: require(0php’) [function.require]: failed to open stream: No such file or directory in /home/elsieroa/public_html/wp-content/themes/biancaa/functions.php on line 220

  Fatal error: require() [function.require]: Failed opening required ‘0php’’ (include_path=’.:/opt/alt/php52/usr/share/pear:/opt/alt/php52/usr/share/php’) in /home/elsieroa/public_html/wp-content/themes/biancaa/functions.php on line 220

  I would appreciate your help with this.

  Regards
  Jo

  The blog I need help with is: (visible only to logged in users)

• 

  geoffreyshilling · Member · Oct 25, 2016 at 8:15 am

  • Copy link

  Aloha joanne207, It looks like you are working with a self-hosted WordPress.org site instead of the WordPress.com-hosted version supported here.

  Learn more about the differences between WordPress.com and WordPress.org:
  https://en.support.wordpress.com/com-vs-org/

  With that being said, you could try to access your server via SFTP or FTP, or a file manager in your hosting account’s control panel, navigate to function.php and undo the changes you made.

  If that doesn’t work or if you have questions about that process, I would recommend searching on the WordPress.org support forums for similar issues. If you cannot find anything that works, you can start your own thread. The forums are completely separate from each other, so you will need to register an account there if you haven’t done so already.

  Good luck!

• 

  joanne207 · Member · Oct 26, 2016 at 12:20 am

  • Copy link

  Thanks so much Geoffrey. All working well. You’re awesome!

• 

  geoffreyshilling · Member · Oct 29, 2016 at 8:27 am

  • Copy link

  You’re welcome! Thank you, I appreciate that! I’m happy I was able to help :)