Unable to access Word Press from my Computer now!

  • Unknown's avatar
    urbanfox16 · Member ·

    When trying to access WordPress.com yesterday on my computer I was unable to and the following page and message kept coming up:

    “This page can’t be displayed
    Turn on TLS 1.0, TLS 1.1, and TLS 1.2 in Advanced settings and try connecting to https://wordpress.com again. If this error persists, it is possible that this site uses an unsupported protocol or cipher suite such as RC4 (link for the details), which is not considered secure. Please contact your site administrator.”
    I have not had any problem before accessing the site and have tested it just now using the computer I am using now and it was okay. I even checked the settings on my own computer and from what I could see TLS. 1.0, TSL 1.1, and TLS 1.2. were ticked so obviously turned on. The site is as below:
    https://wordpress.com/wp-login.php

    Would this be a problem on my computer and how do I rectify it as it has only suddenly occ

    The blog I need help with is: (visible only to logged in users)

  • kokkieh · Staff ·

    Hi there,

    If you are getting an error on that link on one computer and not on another, then the problem is most likely with the computer.

    Is the browser where this is happening Internet Explorer? If the TLS settings are showing as turned on, it might be another setting causing this. In that case the only thing I can suggest is to reset your settings completely under Internet Options ->Advanced.

    For more help with this you might need to contact Microsoft support.

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