Unable to access wp-admin for my website

  • Unknown's avatar
    nyxloves · Member ·

    I am facing an issue in last 5 days. I am unable to login to my websites wp-admin. The screen goes blank after I put in my username and password. It doesn’t load. I have deleted cache, history, cookies…but it’s of no use. I can’t even use my WordPress account on Safari. I
    This issue persists on my iPad and iPhone. I have tried Chrome and Safari but it doesn’t work on iOS. However, it works smoothly on my laptop.
    The link I tried is http://www.thecrazylist.com/wp-admin
    Kindly help as I use my iPad and iPhone for all my website related work.
    Thanks

  • fstat · Staff ·

    Hi there,

    Your site is not hosted by us (WordPress.com). It is using the open-source WordPress software and it is hosted by GoDaddy. Therefore, you need to contact them regarding your login issue.

    We’re only able to provide support for WordPress websites that are hosted by us. For help with your site you can also ask over at the WordPress.org forums:

    https://wordpress.org/support/forums/

    If you want to know more about the differences between WordPress.com and the open-source WordPress software you can read this article:

    WordPress.com vs. WordPress.org

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