Unable to accesss wp-admin for my site

• 

  kennethmcarnes · Member · Dec 14, 2019 at 1:58 am

  • Copy link
  • Add topic to favorites

  Hi, I recently changed the domain of the website and now I can’t get into my sites wp-admin. How can I fix this? Thank you.

• 

  fstat · Staff · Dec 14, 2019 at 4:45 pm

  • Copy link

  Hi there,

  It looks like you’re referring to kennethcarnes.net which is not hosted by us (WordPress.com). Your site is using the open-source WordPress.org software and it is hosted by Siteground. Therefore, you need to contact them regarding your issue.

  We’re only able to provide support for WordPress websites that are hosted by us. For help with your site you can also ask over at the WordPress.org forums:

  https://wordpress.org/support/forums/

  If you want to know more about the differences between WordPress.com and the open-source WordPress.org software you can read this article:

  WordPress.com vs. WordPress.org