Unable to activate a free website design.

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  mariamakintunde3 · Member · Mar 9, 2022 at 6:10 am

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  Hello, I’m having trouble activating one of the free website designs available on the page. I’ve also been having trouble building my new site. I started on Saturday. I typed in my domain – ‘allmysecrets.org’ and I got an error message. Would this be because I’m still building the site? From what learned, it usually takes about 48hrs or so for the domain itself to start working.

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  cuellin · Member · Mar 9, 2022 at 6:36 am

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  Hi there!

  It seems that both your sites (allmysecrets.org and box5358.temp.domains) are not hosted here on WordPress.com (https://wordpress.com/hosting/).

  Maybe you are using Cloudflare for your new website? I would recommend contacting them so they can guide you on how to set up the nameservers of your domain to point to your site.

  Your site would be using the open-source installation from WordPress.org which is quite different from the WordPress software that’s offered here for WordPress.com (differences .com vs .org).
  You can find some resources on how to start with WordPress.org from this link: https://learn.wordpress.org/workshops/

  And if you need assistance or you are having problems, you can find help at their forums: https://wordpress.org/support/forum/how-to-and-troubleshooting/

  Hope this helped 😉

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  staff-sheva · Staff · Mar 9, 2022 at 5:37 pm

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  Hi @mariamakintunde3,

  In addition to what @cuellin noted, you may also want to contact Bluehost for further support.