Unable to activate a plugin

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  githin57f975ecc6 · Member · Feb 25, 2021 at 2:08 pm

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  Hello Team, I have a plugin purchased through Woocommerce WordPress. I do not have the option to activate or enable the plugin. Option to add new plugin is either disabled or not populating. How can I enable the option.

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  staff-doublebassd · Staff · Feb 25, 2021 at 2:24 pm

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  Hi there,

  If you have WooCommerce installed on a WordPress.com Business Plan or have a paid WooCommerce extension on a self-hosted site you can open a ticket while logged into your account at:

  https://woocommerce.com/my-account/create-a-ticket/

  You can also seek assistance from their forums which can be found at:

  https://wordpress.org/support/plugin/woocommerce

  These forums are for WordPress.com-hosted websites. Hope that helps!