Unable to Activate Theme

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  alesianelson621 · Member · Jul 1, 2022 at 7:14 pm

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  I keep trying to activate themes but get an error saying I’m unable to.

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  kokkieh · Staff · Jul 2, 2022 at 12:41 pm

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  Hi there,

  Is this when you go to Appearance ->Themes here on WordPress.com? If so, it’s because the Jetpack connection for your site isn’t working at the moment:

  Debug

  And this is most likely because your site is hidden behind Bluehost’s Coming Soon page. Once you launch the site on their end, the Jetpack connection should start working, and you’ll be able to make changes to the site from our end.

  Meanwhile, to change themes, instead log into WP-Admin directly, and do it from there.

  If you’re getting the error in WP-Admin, please contact Bluehost support for help, or ask for advice in the WordPress.org community forums at https://wordpress.org/support/forums/