Unable to activate theme. Contact support.

  • Unknown's avatar
    ginolatino43b49d8378 · Member ·

    I am trying to activate Dyad 2 and everytime I try I get a message:
    “Unable to activate theme. Contact support.”
    I need help!

    The blog I need help with is: (visible only to logged in users)

  • kokkieh · Staff ·

    Hi there,

    If I try to go to http://box2069.temp.domains/, I get a 404 page not found error – there’s nothing at that URL. That means the Jetpack connection linking that site to your WordPress.com account is also broken. I’m guessing you’ve since switched from Bluehost’s temporary URL to the actual domain you want to use for the site?

    Log into WP-Admin on your site directly, and go to Jetpack ->Dashboard. Scroll down until you see the option to “Manage your connection”, and disconnect Jetpack.

    Then reconnect it to your WordPress.com account.

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