Unable to add a post

  • Unknown's avatar
    dugsmovieblog · Member ·

    I am unable to add a post. I’m getting an error message that says The editor encountered an unexpected error.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    faisalahammad · Member ·

    Hi there,

    Can you try using the browser console so I can look for any conflicts?

    Browsers on desktop computers include developer tools that show details about every page loaded. On Windows, you can open the developer tools in Chrome, Edge, and Firefox by pressing F12. On Mac, press Command+Option+I. You can also access them from each browser’s menu.

    The developer tools have several tabs. The most important ones for debugging are the Console and Network tabs. The Console tab will show any JavaScript errors on the page. The Network tab shows whether all resources on the page loaded correctly.

    A resource that loaded correctly will usually have a status of 200 OK or 304 Not Modified. A 404 status means the resource was not found, 403 means the request was blocked, and 503 means the server responded that the service is unavailable.

    This information can help us identify a problem.

  • Unknown's avatar
    elcristofue · Member ·

    Hello, @dugsmovieblog!

    Thanks for letting us know about this.

    I tried to replicate the issue on my end but wasn’t able to. Could you please try adding a post using a different browser to see if the problem persists, and let us know if you notice a different result?

    It would also be very helpful if you could share a screenshot of the error you’re receiving, so we can take a closer look.

    Looking forward to hearing back from you. We’ll be here and ready to help.

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